Our Admissions Process

Our admissions process is designed to be as efficient as possible to ensure that you can access the treatment that’s right for you with minimal delay. Our admissions team will answer any questions you might have and guide you through each step of the process.

Our Admissions Criteria

Glenwood Behavioral Health Hospital provides inpatient and outpatient psychiatric and dual diagnosis care for adults age 18 and older. You might be an ideal candidate for inpatient treatment if you have been experiencing severe symptoms of a mental or behavioral health disorder and can benefit from round-the-clock care. We also offer partial hospitalization and intensive outpatient programs; patients may enter these levels of treatment directly or step down from a higher level of care.

Our hospital also serves adults whose mental health struggles are accompanied by a co-occurring substance use disorder.

All admissions decisions at our hospital are made on an individual basis following a thorough assessment of each person’s history and needs. If we determine that a person may be better served by another provider, our team will work with the patient and their family to make an appropriate referral.

We are available 24/7 to answer all admissions-related questions.

Our Admissions Process

We understand that the last things you want to worry about when seeking treatment for a mental health disorder are paperwork and dealing with your insurance company. We will do everything we can to make this process as efficient and seamless as possible.

A member of our team is ready 24 hours a day, seven days a week to begin your admissions process whenever you’re ready. When you first call us, we will ask you a few questions about:

  • Your reason for seeking treatment
  • The severity of your symptoms
  • Your treatment history and any previous diagnosis
  • Your expectations and goals for seeking treatment with us

During this conversation, we will also encourage you to ask any questions you have about the care we offer. The compassionate professional you speak with will address your concerns, answer your questions, and explain the next steps of our process to you.

The Next Steps

If you plan to use insurance to pay for your care at Glenwood Behavioral Health Hospital, we will work with your insurance company for you. We can help confirm your coverage and benefits and ensure that your insurance provider has everything they need to cover your care.

Once you’re approved for admission to one of our programs, we will need to gather some additional information to ensure that your care is as personalized as possible.

Our admissions assessments will allow us to determine the type or types of care that will benefit you. We will request authorization of your medical records in order to have a clearer picture of your health and your specific needs. Shortly after you arrive at our hospital, we’ll work with you to develop your personalized treatment plan.

Starting Your Glenwood Behavioral Health Hospital Experience

The final step of the admissions process will be to schedule your arrival date.

Upon your arrival at Glenwood Behavioral Health Hospital, we will conduct a few additional assessments to further guide the development of your personalized plan. You may complete the following:

  • Admission assessment
  • History and physical examination
  • Psychiatric evaluation
  • Nursing assessment
  • Psychological assessment

Depending on the information collected from these assessments, we may also conduct the following:

  • Nutrition assessment
  • Laboratory, radiology, EKG/EEG, and other specialized consultations

Our team will ensure that you are comfortable and supported throughout every step of your treatment process. We will review our policies and procedures with you in detail, and you will have the opportunity to voice any questions or concerns you might have.

When you’re ready, we’re here to provide you with a seamless and efficient admissions process so that you can begin receiving the behavioral health treatment you need.

This content was written on behalf of and reviewed by the clinical staff at Glenwood Behavioral Health Hospital.

A Typical Day at Glenwood

View the sample schedules below to get a better idea of what a typical day at Glenwood may look like for you or your loved one.

Sample Program Schedule

Sample Program Schedule – Dual Diagnosis Unit

We accept most major insurances.

The team we have is phenomenal, with an extensive background from a myriad of mental health and substance use backgrounds.

– Glenwood team member